Return, Exchange & Shipping Policy

SHIPPING & DELIVERY

Upon placing the order, it should reach you withing 2-3 weeks of placing your order. Our shipping and processing charges are intended to compensate MALAI LIFE for the cost of processing your order, handling and packing the products you purchase and delivering them to you. 

While MALAI LIFE makes every effort, it cannot guarantee that things will be delivered within the time frame specified when the product is purchased. If MALAI LIFE is unable to provide any goods within the allotted period, the contract cannot be cancelled in any way. However, MALAI LIFE has the right to charge you for additional shipping costs if you refuse to accept the delivery of the products

Conditions of return and exchange are only applicable to direct sales made by us to you, and that they do not apply to sales made by third parties and invoices, which are subject to the terms of such sales. Only returns for account credit may be accepted. We must get the goods within two days of the delivery date in order to use them for this reason. The items need to be undamaged by you, unused, unworn, and unwashed. Products can only be returned in their original packaging in order to be accepted. We don't give returns on any products that we sell. Products can only be returned in their original packaging in order to be accepted. We don't give returns on any products that we sell. Once sold, items may only be returned under our terms & conditions for a refund or store credit. The store credit can be used the next time you buy with us, as we have a limited invent chosen ways have all sizes in stock. The same terms that govern returns of merchandise also apply to exchanges of merchandise. The consumer must send an email to malailife@gmail.com in order to return an item. Any harm that the product may sustain while in transit is not our responsibility.

We propose returning your item for a credit and buying the new item separately if you would like to swap it for another carefully chosen carefully, product. These are our terms and conditions for returns and exchanges. However, the following applies to our return and exchange policy:

CANCELLATION

If the order or orders are processed, we won't be able to handle the cancellation. Should an order be cancelled, store credit will be given.

(a) Only products with manufacturing flaws or ones that are entirely different from what was ordered may be returned or exchanged.

(b) Unused items with all tags remaining attached must be returned. Damaged or filthy returns can not be accepted and might be returned to the purchaser.

(c) An order is deemed to be in bulk if it contains more than five goods. Refunds or returns are not available.